We are seeking an experienced Venue Manager to lead operations at Café Muse, located within Queensland Museum Kurilpa.
We’re looking for a standout hospitality professional who is personable, well presented, and naturally confident in guest-facing environments. In this role, you will oversee all frontâofâhouse operations, ensuring seamless café service, exceptional guest experiences, and the smooth delivery of internal functions and events.
Reporting to the General Manager QLD, this handsâon leadership role is responsible for driving the growth, quality and performance of our F&B operations while leading an exceptional frontâofâhouse team. We’re looking for a strong operator with sharp attention to detail, a passion for staff development, and a commitment to delivering outstanding customer experiences.
Our venue is fastâpaced yearâround, particularly during school holidays, so maintaining high standards in service and quality is essential. The Venue Manager will also step in across barista, cashier and service roles when required.
WHY JOIN US
⢠Work in an iconic and prestigious location
⢠Genuine career growth and development opportunities
⢠Be part of an awardâwinning hospitality group
⢠Salary: $90â100K + Super (commensurate with experience)
THE ROLE
⢠Oversee a thriving café and a diverse range of onsite functions and events
⢠Maintain relationships with museum stakeholders, ensuring all aspects of the contract are meeting KPI’s and expectations
⢠Lead, mentor and develop a highâperforming frontâofâhouse team
⢠Foster strong collaboration between kitchen and service teams
⢠Deliver exceptional customer service to regular patrons and guests
⢠Manage P&L performance including beverage costs, wages and expenses
ABOUT YOU
Proven experience managing a busy venue and events
⢠Strong barista skills (essential)
⢠Excellent time management and organisational ability
⢠Innovative approach to F&B operations
⢠Confident leader who can motivate, guide and mentor staff
⢠Warm, customerâfocused personality
⢠Passion for hospitality and service excellence
⢠Valid RSA/RMLV
⢠Full Australian working rights
ABOUT US
The Fresh Collective is a Sydneyâbased hospitality group operating cafés, restaurants, retail outlets, and event catering across iconic venues in Sydney, Melbourne, Canberra and Brisbane â including Art Gallery NSW, Museums Victoria, Queensland Museum Kurilpa and Sydney Theatre Company. We are known for exceptional food, service, and a team of dedicated industry professionals.
To apply online, please click on the appropriate link below.